Responsible Gaming at 80jili

Our Philosophy

Gaming Should Always Be Fun First

At 80jili, we genuinely care about the well-being of every player on our platform. Responsible gaming is not a box we tick — it is a core part of how we build and operate this platform for the Bangladeshi community.

Millions of people across Dhaka, Chittagong, Sylhet, Khulna, and every corner of Bangladesh enjoy online casino games and sports betting as a healthy form of leisure. The vast majority never experience problems. But for a small number of players, gambling can begin to feel compulsive, and it is for those individuals that the tools and resources on this page exist.

Whether you want to set a personal budget limit, take a short break from the platform, or step away indefinitely, 80jili gives you direct access to every control you need — at any time, from your account settings or through our support team.

18+

Minimum age — no exceptions

24/7

Support team availability

৳0

Cost to activate any protection tool

5 min

Time to set a deposit limit

Gambling Is Not a Way to Make Money

Never gamble with money you cannot afford to lose — treat it as entertainment spending, like a cinema ticket or a meal out.
House edge means that over time the platform has a mathematical advantage. Wins are possible, but long-term profit is not the expected outcome for players.
Chasing losses — increasing bets to recover money already lost — is one of the most common and most harmful patterns in problem gambling.
Gambling while upset, under financial pressure, or under the influence of substances significantly increases the risk of poor decision-making.

Player Protection Tools

Controls Built Into Your 80jili Account

Every 80jili player has immediate access to these protective tools at no cost. You do not need to explain your reasons — activating any of these controls is always your right.

Deposit Limits

Set a maximum deposit amount over a daily, weekly, or monthly period. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered instantly; increases take 24 hours to come into effect — giving you time to reconsider. All limits are denominated in Bangladeshi Taka (৳).

Session Time Limits

Define a maximum duration for each gaming session. When your session limit is reached, you will receive a clear on-screen notification. You can choose to end the session at that point or, if you have not enabled a hard lock, log in again after a short cooling-off pause. This tool helps prevent extended unplanned play.

Reality Check Reminders

Activate periodic pop-up reminders that appear at intervals you choose — every 15, 30, or 60 minutes. Each reminder displays how long you have been playing in your current session and a summary of your net wagering position, helping you make an informed decision about whether to continue or step away.

Cooling-Off Period

Request a temporary account suspension of 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period your account is fully suspended — you cannot log in, deposit, or place bets. Pending withdrawals continue to be processed normally. The suspension cannot be reversed before the chosen end date.

Self-Exclusion

If you feel your gambling is becoming a serious problem, you can self-exclude for a minimum period of 6 months, up to a permanent exclusion with no end date. During self-exclusion you will be removed from all marketing communications, your account will be closed, and any attempts to re-register will be identified and blocked. Contact support to activate this immediately.

Loss Limits

Set a cap on the total amount you are prepared to lose within a given period. Once your loss limit is hit, betting is paused for the remainder of that period regardless of your available balance. Like deposit limits, loss limits can be reduced immediately but increases require a 24-hour reflection period before taking effect.

How to activate these tools: Log in to your 80jili account and navigate to Account Settings > Responsible Gaming. All tools listed above are available directly from that dashboard. If you experience any difficulty activating a tool, contact our support team at [email protected] — we will set it up for you within minutes, at any hour of the day or night.

Step-by-Step Guide

Activating Self-Exclusion on 80jili

If you have decided that taking a long break or permanently stepping away from 80jili is the right choice for you, we want that process to be as simple and immediate as possible. Here is how to do it.

Immediate help: If you need your account suspended right now without delay, email [email protected] with the subject line "Self-Exclusion Request" and your registered username. Our team will act on the request within the hour, 24 hours a day, 7 days a week including all public holidays.

1

Log In to Your 80jili Account

Visit 80jili.lat and sign in with your registered username and password. If you are unable to log in due to a technical issue, contact support directly — do not let a login problem delay you from getting the protection you need.

2

Navigate to Account Settings

Click your username or profile icon in the top-right corner of the platform, then select "Account Settings" from the dropdown. This section contains all personal preferences and security controls for your account.

3

Select "Responsible Gaming"

Within Account Settings, locate the "Responsible Gaming" tab. This tab consolidates all protective tools including deposit limits, session limits, reality checks, and self-exclusion options in a single accessible place.

4

Choose Your Exclusion Duration

Under the Self-Exclusion section, select your preferred duration: 6 months, 1 year, 2 years, 5 years, or permanent exclusion with no end date. Consider choosing a longer period than you think you need — it is always safer to overestimate when you are in this situation.

5

Confirm and Receive Acknowledgement

Confirm your selection. Your account will be suspended immediately and a confirmation email will be sent to your registered address. You will also be unsubscribed from all 80jili marketing communications at the same time. Any pending withdrawals will continue to be processed to your nominated payment method.

Know the Signs

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. These warning signs, drawn from internationally recognised screening criteria, can help you assess your situation honestly.

Do you find yourself spending more money on gambling than you originally planned?

Have you ever tried to cut back on gambling but found it difficult or impossible to do so?

Do you spend a significant amount of time thinking about gambling — planning future sessions or replaying past ones?

Have you gambled to escape from stress, anxiety, depression, or problems at home or work?

After losing money, do you feel a strong urge to return and win it back as quickly as possible?

Have you ever lied to family members or friends about how much time or money you spend on gambling?

Has gambling caused arguments, tension, or distress in your personal relationships or family life?

Have you borrowed money, sold possessions, or used savings intended for bills or necessities in order to gamble?

Do you feel restless, irritable, or anxious when you attempt to reduce or stop gambling?

Have you ever missed work, study, or important family events because of gambling?

Has gambling ever led you to consider, or actually take, illegal actions to fund your play?

Do you feel that gambling has become a priority that competes with other important areas of your life?

If You Answered Yes to Two or More Questions

You may be experiencing early to moderate signs of problem gambling. This is not a character flaw — it is a recognised condition that responds well to the right support.
The most important step is to reach out. Contact 80jili support at [email protected] and request a self-exclusion or cooling-off period immediately.
Consider speaking with a trusted family member, friend, or professional counsellor about what you are experiencing. You do not need to face this alone.
External organisations providing free, confidential support are listed in the section below. You do not need to be a 80jili player to access these resources.

Our Commitments

What 80jili Pledges to Every Player

Responsible gaming at 80jili is not just a set of tools — it is a set of binding commitments we make to every player who chooses our platform.

Strict Age Verification

80jili enforces an 18+ age requirement without exception. Every new player account is subject to age verification as part of the KYC process. Accounts found to belong to individuals under 18 are immediately suspended and reported, and any funds deposited are returned to the originating payment method.

No Marketing to Vulnerable Players

Players who have activated self-exclusion, cooling-off periods, or who have been flagged by our responsible gaming monitoring system as potentially vulnerable are immediately removed from all promotional communications. We do not use urgency-based marketing tactics designed to pressure players into placing bets they have not planned.

Ongoing Behavioural Monitoring

Our platform monitors wagering patterns and account behaviour for indicators of potentially problematic play — including rapid deposit sequences, significant loss chasing patterns, and abrupt changes in bet sizing. Where such patterns are identified, our responsible gaming team may proactively reach out to the player to offer support tools.

Self-Exclusion Cannot Be Reversed Early

When a player requests self-exclusion, that exclusion is firm. 80jili will not process requests to shorten or reverse a self-exclusion period before its scheduled end date, regardless of the reason given. This is an intentional and protective policy — the cooling-off period exists precisely to protect players from impulsive reversal decisions.

Trained Support Staff

Every member of the 80jili customer support team receives training in responsible gaming principles and problem gambling awareness. When a player contacts us about gambling-related distress, they will be met with empathy, practical guidance, and immediate access to the tools they need — not sales pitches or retention offers.

Transparent Odds and Game Logic

80jili ensures that all games available on the platform — including those from Pragmatic Play, Evolution Gaming, Spribe, Microgaming, NetEnt, and Ezugi — display their Return to Player (RTP) percentages and house edge information where available, allowing players to make fully informed decisions about which games they play and what expected outcomes look like over time.

Get Help Now

Reach the 80jili Support Team

Our responsible gaming support team is available around the clock. Reach out through any of the channels below — there is no wrong way to ask for help.

Email

[email protected]

Send your request any time. Mark the subject "Responsible Gaming" for priority routing. We aim to respond within 1 hour.

+880 1700 000000

Message us on WhatsApp for a fast response. Available 24 hours a day, 7 days a week including Eid and public holidays.

Live Chat

Available In-Platform

Log in to your 80jili account and use the live chat widget to connect with a support agent instantly. Average response time under 3 minutes.

Support Hours

24/7 — All Year

Bangladesh Standard Time (BST, UTC+6). We operate across all time zones and are always reachable regardless of local holidays.

External Resources: While 80jili provides direct in-platform tools and support, we also encourage players who feel they need additional help to seek support from independent organisations. Gamblers Anonymous operates a global peer-support network and is accessible to players in Bangladesh. International counselling resources such as the GamCare helpline and BeGambleAware provide free, confidential guidance online. Speaking to a licensed mental health professional or counsellor in Dhaka or your local area is always a valid and recommended option.

Healthy Habits

Tips for Safe, Enjoyable Play

Most players who follow a few simple principles never develop problems. These practical guidelines can help you keep your 80jili experience firmly in the entertainment category — where it belongs.

Whether you enjoy live cricket betting during the BPL season, spinning slots late at night after work, or playing a few rounds of casino games on your phone — the habits below apply equally to every type of play.

Set a Budget Before You Start

Decide exactly how much you can afford to spend before you open the platform. Treat that amount as the cost of entertainment — once it is spent, the session ends. Never add to your budget mid-session to chase losses.

Set a Time Limit Before You Start

Decide in advance how long you will play — 30 minutes, an hour. Set a phone alarm if needed. When the alarm goes off, finish the round you are in and stop. Time passes quickly in immersive game environments.

Withdraw Winnings Regularly

When you are ahead, withdraw a portion of your winnings to your bKash or Nagad wallet. This makes wins tangible and prevents the common pattern of gambling back all profits in search of an even bigger win.

Play for Fun, Not to Escape

Gambling is most risky when it is used as an escape from boredom, stress, anxiety, or relationship problems. If you notice yourself opening 80jili to distract from a difficult emotion, that is a signal to step away and address the underlying issue instead.

Keep It in Perspective

Gambling should be one small part of a balanced life. Maintain your other interests — cricket with friends, family time during Eid, your career. If gambling is crowding out other activities, that imbalance deserves attention.

Never Play Under Pressure

Do not gamble when you are tired, stressed, emotionally upset, or under financial pressure. Decision-making quality drops sharply under these conditions and the risk of impulsive, high-stake choices increases significantly.